1.What are your shipping charges?

For all USA Orders，We will deliver for free

2.How soon will my order arrive?

We aim to ship all weekday orders within 24 hours of them being placed. Please allow enough time for the delivery of your items. Shipping delays are possible, so please account for this when placing an order with us.Orders usually arrive within 5-10 working days

3.My Card Was Charged Twice?

When an order doesn't go through or your internet connection gets interrupted during the checkout process you will sometimes see multiple charges for the same order. The duplicate charges will automatically fall off your account within a day or so. You can call your financial institution to confirm this but generally those types of duplicate charges do not require you to do anything. 

4.What is your Return Policy?

If you are not 100% happy with your product you can send it back for a refund or exchange within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. Send items back to:2380 58th Ave E,#A110 Fife WA 98424，US

5.How can I contact Birthday Girl via telephone?

Contacting us via email is the best and quickest way to contact us. Please email:info@zuzuboom.com

6.Can I change or cancel my order?

Once the order has been placed, it cannot be changed. Please call us or email us at info@zuzuboom.com with your order number and the items you would like to change or cancel. Please be as specific as possible for example "Order #11111

7.When do I get my refund once I have returned an item?

Once we have received your return we process a refund onto the original payment card (or gift card if chosen or is a gift return) within 3 business days.